Question 1

I tried to download the walk-around I purchased again much later and your site is telling me the links are no longer good. What gives?

admin · Accepted Answer

Our purchase links expire 30 days after purchase. We think this is a reasonable amount of time to download what you paid for. If some extraordinary circumstances do not allow you to do so and you get this message please contact us and let us know what happened and we will take care of you.

Question 2

I just purchased a walkaround and wondering how long it will take to download?

admin · Accepted Answer

Short answer, it depends... It depends on how large the walk-around zip file is and it it depends on your internet connection speed. I publish the size of the file on every item so you can have a general idea of how long it will take with your connection.

Question 3

What if I am looking for a subject you don't have listed?

admin · Accepted Answer

Contact me! I have over 400 walk-arounds that will eventually get posted here but if you have something specific and I have it I will post it right away for you. Use the "Contact Us" form on the site menu.

Question 4

I never recieved an email with the download link. What gives?

admin · Accepted Answer

Well more than likely your ISP or your email client tagged it as SPAM. If you can't find it in your SPAM folder then simply use the contact us form and let me know. I will get you a link back ASAP.

Question 5

Why are the prices so different between various walk-arounds?

admin · Accepted Answer

We price out digital goods based on quantity and quality. so obviously a walk-around with just 30 images is not going to cost as much as one that has 200. The same goes with quality.

Question 6

How often do you add new walk-arounds?

admin · Accepted Answer

I try and post at least one new item every week, sometimes two or three.

Question 7

How can you sell the products so inexpensive when other documentation services charge much more?

admin · Accepted Answer

There are a few reasons we can sell out documentation for less. Most notably because we sell our documentation as digital downloads not on physical media like CD's or Paper. Secondly, I do this as a service to help give back to the hobby that has been so good to me, not to try and make a living doing it.

Question 8

Do I have to be registered on the site to make a purchase?

admin · Accepted Answer

No you do not have to be registered to purchase any item on the site. However, if you are interested in the latest walkarounds and drawings we post you might want to sign up so you can get email notification.

Question 9

What payment types do you take?

admin · Accepted Answer

We use Paypal for fast and secure internet transactions. Of course you can use your Paypal account if you have one or you can pay for your purchase with a Visa, MasterCard, American Express, or Discover debit or credit card.

Question 10

How do I change my password to something I can remember?

admin · Accepted Answer

After you login, In the upper right corner of every page where it says “Howdy yourusername” and the little user icon click on that and you can change your password in your profile.

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